Resources To Help You Manage Your Account

New Customers

If you're a new customer, please complete the following steps:

1. Agree to our Wholesale Agreement & Terms of Sale
2. Submit new customer information form
3. Submit credit request packet (optional, if you’d like to purchase on credit terms)
4. Place your order by emailing orders@therealdill.com 

Managing Your Account

In order to make it as easy as possible for you to manage your account with us, we have made the following features available to you. Please click on the links below to learn more about each feature. As always, please do not hesitate to contact us with any questions.

Making Payments - There are a variety of ways to remit your payment. Please review this document for a detailed summary of all payment remittance options. 

Statements & Invoices - If your account carries a balance, you will receive a weekly statement email from our technology partner, Wholesail, on Wednesday mornings. From that email you will be able to access all invoices, payment history, and more. The email comes from therealdill@paywholesail.com. Please make sure it has been added to your approved sender list. To add or change the recipients, simply reply to the email with your desired changes. 

Questions about using Wholesail - For FAQs about accessing statement info, invoices, making payments, or anything else involving the Wholesail platform, click here. 

Automatic Payments - If you wish to enroll in automatic payments so that payments are automatically processed using the approved payment method, please log into your account and click on the autopay option. If you have any issues, please feel free to contact us instead, and we can set autopay up for you. 

Customer Portal - To place orders, and view product and pricing information, click here.

Marketing Materials - To view, download, and request copies of all marketing materials, click here.

Customer Survey - To provide direct feedback to help us become a better partner to you, click here.

Frequently Asked Questions- To view our FAQ, click here.