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Refund policy

We stand behind our products 100%, and we're confident you'll love them as much as we do. If you're dissatisfied with your order, we want to know about it. Our guarantee is a pledge: we'll take every reasonable action to make it right.

If something's wrong with your order. If a product arrives damaged, has a quality issue, or isn't what you ordered, we'll send a replacement or issue a full refund.

If it's just not your taste. We get it. Not every flavor is for everyone. We'll issue store credit for the product so you can find something you'll love.

Returns. Because our products are fresh food, we're unable to accept returns. There's no need to send anything back.

How to reach us. Email support@therealdill.com within 10 days of receiving your order. Include your order number and a quick note about what happened. For damaged items, a photo helps us sort things out quickly.